10-15% Off on Handpicked Products
10-15% Off on Handpicked Products
Personal privacy is a priority for Krellivonique. This document explains how we gather, utilize, and protect your details while you browse our online boutique.
We function within Hong Kong and strictly follow the Personal Data (Privacy) Ordinance (PDPO). By using our site, you agree to the practices shared here.
When you shop with us, we collect details you provide. This includes your full name, shipping address, and email. We also collect browsing data like your IP address and device type. This happens through cookies or similar tools. This data helps us understand how you navigate our pages.
We only ask for information that is necessary to fulfill your orders or improve your journey on our site. Providing this information is usually voluntary, but refusing might mean we cannot process your purchase.
Your details serve several purposes. Primarily, we use them to handle your orders and ship your dresses to your doorstep. We also use your email to send updates about your parcel. Beyond shipping, we analyze site traffic to make our interface more user-friendly.
If you provide consent, we may send you news about our latest styles. We never use your information for reasons unrelated to our clothing business without asking you first.
We do not sell your personal details. However, we share necessary data with partners who help us function. This includes delivery firms and payment processors. These partners only see what they need to complete their specific task.
We also use Google services for advertising and analytics. Google may use cookies to show you ads based on your visit to Krellivonique. You can manage these settings through your browser or Google’s own preference tools.
Protecting your data is a serious task. We use digital shields to keep your information from unauthorized access. We store your details only as long as required by law or for our business needs.
Once the information is no longer needed for shipping or legal records, we erase it. While no online platform is entirely impenetrable, we work hard to maintain a secure shopping environment.
Krellivonique uses Google Ads and other third-party advertising technologies to reach our audience. Please be aware of the following:
Third-Party Vendors: Third-party vendors, including Google, show our ads on sites across the Internet.
Cookie Usage: Google and other third-party vendors use cookies and/or device identifiers to serve ads based on a user’s prior visits to our website.
Opting Out: You may opt out of Google's use of cookies or device identifiers by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page or control device identifiers through your device settings.
As a shopper in Hong Kong, you have specific rights regarding your data. You can ask to see the personal information we hold about you. If any details are incorrect, you have the right to request a correction.
To do this, please contact us at support@krellivonique.com. We will respond to your request within the timeline required by Hong Kong law. You can also withdraw your consent for marketing emails at any time by clicking the link in our messages.
Our site might contain links to other websites. We do not control their privacy rules. We suggest reading the policies of any outside site you visit.
We might change these terms as our business grows or as laws evolve. We suggest checking this page occasionally to stay informed. Your continued use of Krellivonique after changes are posted means you accept the updated terms.
If you have questions about how we handle your details, please reach out. You can contact our team via email at support@krellivonique.com. We are here to help clarify any part of this document.
Company Name: Krellivonique
Email: support@krellivonique.com
Live Hours: 10AM to 6PM, HKT (Monday to Friday)